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Kauri Court Terms and Conditions of Trade

1. All guests have the right to quiet enjoyment and if behaviours of others impact on that enjoyment Motel management will take remedial action, subject to the level of corporation this may include having the offending person(s) evicted without refund or if payment has yet to be made the offending party will remain liable for the night’s accommodation which will be payable upon demand. It is expected that noise will be kept to a minimum, with no noise between 9.00pm and 8.00am.
2. We accept that guests and their visitors may consume alcohol however the room is not for parties and the terms and conditions outlined above apply.
3. Visitors are requested to quietly leave the site no later than 10.00pm and do so without disturbing others.
4. As a guest should your quiet enjoyment be impinged upon please inform the Motel management immediately.
5. To confirm a reservation formal photo ID may be required eg drivers licence.
6. Total guest numbers staying must be identified and confirmed at the time of checking in.
7. There is a ban on smoking in the rooms, creating other objectionable odours, soiling, causing damage or introducing other contaminants that will affect the room being let. In such cases there will be a minimum charge equivalent to one night’s standard tariff and the same for any further nights the room is unable to be let. Additionally individuals causing damage will be liable for the cost of repairs. These charges, once established, are payable upon demand. Failure to pay will result in the charges being referred for collection.
8. Pets may be welcome, this is subject to prior approval from Motel management.
9. Illegal activities will be reported to the appropriate authorities and the offending individual(s) will be asked to leave under the tariff conditions outlined in 1.
10. Payment of the tariff is in full upon arrival, unless a prior arrangement is agreed to.
11. Motel management reserve the right to decline any reservation,regardless of source, at their sole discretion.
12. Should an individual have an overdue amount owed this will be referred to an agency for collection. The cost of such actions will be at the debtor’s expense and added to the overdue amount owed. Additionally the debtor authorises Kauri Court or their nominated agent(s) to collect any personal guest information, from any source, required to affect collection of overdue amounts.
13. Should there be breakages we reserve the right to charge these at replacement cost.
14. Should property/possessions be inadvertently be left behind we will contact you advising of this. Should it be necessary to courier item(s) this will be at the individuals cost. Any items not claimed after 60 days will be disposed of at the Motel management's discretion.
15. Motel management accept no liability for loss or damage of/to guest property.
16. Cancellation, we understand plans can change and the expectation is we will be informed as soon as possible but no later than 24 hours from expected arrival. Notification after this may result in the equivalent to the applicable one night's tariff being charged. Note special provisions will be communicated for team/group reservations.
17. Some reservations may be subject to special conditions the booking Party will be notified of these.
18. By making a reservation at Kauri Court you are acknowledging acceptance of these terms and conditions regardless of a Guest Registration Form being completed accurately or signed.
19. Motel management reserve the right to amend these terms and conditions without notice.